.svg)
Coaching Managers Through Difficult Conversations
A practical template for preparing managers for difficult conversations without replacing them.
HR won't be in every difficult conversation. But great preparation can still shape how those conversations happen.
Use this template before you coach a manager.
What's at stake
Every coaching conversation should answer three questions:
If the manager leaves with uncertainty, the coaching isn't finished.
Before you walk into the room
Understand the situation
Coach the manager—not the script
Check yourself
During the conversation
Focus on preparation
You don't need to tell the manager exactly what to say.
Instead, help them think through:
Before you finish
Confirm:
After the conversation
Document
Should HR be in the room?
Managers should lead most difficult conversations. HR's role is to prepare them, not replace them.
Prep checklist
Don't let your notes become another task.
Continue exploring
Performance & Calibration Conversations
A practical template for fair, consistent performance conversations.
Workplace Investigation Interviews
A practical template for fair, objective workplace investigations.
Employee Exit Conversations
A practical template for respectful, well-managed exit conversations.
.svg)
.svg)