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I Used the Viral HR Notetaker Everyone’s Talking About
I need to tell you about Haven by Klaar. Everyone in my network has been talking about it, and I decided to give it a go. It’s apparently the first AI notetaker built for HR conversations. Not sales calls, not generic calls, but for sensitive HR conversations (and let’s face it, which conversation is not sensitive in HR?)
TL;DR: They live up to the hype, and I want you to experience it. You can try it for free here.
Now here's why.
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Tuesday. A hiring manager named Tom wanted to PIP one of his direct reports. Routine conversation. I've had hundreds of these. Tom was frustrated. He said she'd been "different since she came back." I coached him on documenting specific performance gaps. Standard work. Meeting ended. I felt good about it.
Then I opened Haven's report.
Compliance Insights
Coaching Practice Insights
Haven flagged something I missed. "Different since she came back" was tagged with a compliance note citing FMLA and ADA. The employee returned from medical leave six weeks ago. That phrase, in the context of a PIP discussion six weeks after a medical leave return, is exactly the language that shows up in retaliation claims. Haven cited the specific statute.
I'm an experienced CPO. Over a decade in this work. And I missed it because I was focused on coaching Tom, not scanning every sentence for legal exposure. That's the problem with sensitive HR conversations: you're doing two jobs at once, being present as a coach and monitoring for risk. Nobody does both perfectly in real time.
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What Haven does that generic notetakers don't:
Compliance flags with actual law citations. Federal and state labor law: FMLA, ADA, Title VII, ADEA, FLSA, GINA, PWFA, plus state-level variations. Not vague warnings. Specific statutes tied to specific things said in your meeting.
Coaching insights from real frameworks. After every meeting, Haven tells you what you did well and where you could have pushed harder, mapped to SBI, GROW, Motivational Interviewing, Active Listening, and NVC.
Confidential to you by default. Otter, Fathom, Fireflies, Granola: they share notes with everyone in the meeting. In HR, that's the last thing you want. Haven's reports go to the HR leader only.
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My biggest learning: it’s really powerful if you use it in every HR meeting. Not just the ones you think are sensitive.
Tuesday's conversation with Tom felt routine. If I'd only turned Haven on for the meetings I expected to be risky, I would have missed the one that actually was. The accommodation request that triggers an ADA obligation. The manager coaching session where frustration crosses into bias. The skip-level is where someone mentions something you don't realize is a whistleblower disclosure until months later.
Every conversation in HR is sensitive. You just don't always know it going in.
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